Need help?

Frequently
Asked Questions

Risk Management:

The total risk rule is specific to Instant Funding accounts, and simply requires the trader to not risk 50% of their daily drawdown limit on open trades at any one time. For example, if today’s daily drawdown limit is $5,000, your total risk across all open positions combined should not exceed $2,500. Your current total risk is displayed in real time in your dashboard, along with your total risk limit to help you not to exceed the limits.

increasing risk when funded is not allowed.

Your withdrawal may have been reduced for several reasons, such as; Breach of Total Risk rule or Stop Loss rule for an Instant Funding account.

  • a. Paying back an account refresh.
  • b. Change of trading strategy when funded on a challenge account.
  • c. Gambling or all-or-nothing behaviour.
  • d. Any breach of General Trading Rules outlined in clause 7.1 of the terms and conditions.
  • e. With an account refresh, how do I pay back the amount that was topped up?
  • f. To recoup the losses covered from the account refresh, future pay-outs will be reduced, where Finotive's split will go fully towards recouping the losses. When all refreshed losses have been paid back, your profits split will return to normal.

News straddling is taking a hedged position going into a high impact data/news event. This could be holding an open buy and sell position with stop losses placed so that one position will lose and the other will win a greater amount. This could also be pending order straddling where the trader sets stop or limit orders either side of the current market price going into a news event to catch the move either side. This is prohibited, as it carries such a high risk of loss due to stop losses not being guaranteed due to fast market conditions.

Any breaches of the total risk or stop loss rules are clearly displayed in your dashboard. Remember, these hard rules only apply for Instant Funding accounts.

Yes, news trading is permitted, however remember that news straddling is prohibited, and avoid over-risking going into news events due to the risk of slippage. Cases where challenge traders risk high portions of their drawdown limits on open positions going into high impact news/data could be interpreted as all or nothing behaviour.

For the Total Risk and Stop Loss rules for Instant Funding accounts, any breaches will be clearly visible in your dashboard. If you have any queries about your challenge account regarding the Gambling or Trading Behaviour rules, you are welcome to email [email protected] and ask any questions you may have and the Risk Team will be more than happy to help.

Nope! The cash risk calculation which is used to calculate your total risk amount does not factor in slippage as slippage cannot be predicted or calculated on an open trade however slippage can breach your drawdown levels.

For Instant Funding accounts, the maximum risk a trader can take on all open trades combined is 50% of their daily drawdown limit. For Challenge accounts, there is no maximum risk limit per trade, however, we expect all traders to employ proper risk management and avoid using any all-or-nothing approaches to trading. For example, we would not recommend risking your whole drawdown allowance at any one time for obvious reasons.

No, unless you have received a final warning from the Risk Team, breaching the Stop Loss rule will simply result in a temporary reduction in profit split upon your next withdrawal.

If your EA uses a hidden stop loss, then please note that we have no way of confirming this and from our perspective, it will simply appear that no stop loss is being used. This may cause issues with instant funding accounts, as you will breach the Stop Loss rule, and for Challenge accounts this may be seen as gambling/all-or-nothing trading behaviour as no risk management is visible.

Trading Operations:

When funded, we ask that you only trade the instrument classes traded during the evaluation stages. For example, if you passed the challenge trading EURUSD, and GBPUSD, then you would be required to stick to FX majors when funded. The reason behind this is that should we wish to cover any of your trading volume to our A-Book account, we want to ensure that you are trading with the same strategy which is proven to be profitable by passing the evaluation stages. Changing your strategy when funded but increasing risk or adding new instrument classes adds a level of risk which we do not want to take.

Whilst for challenges there are no specific stop loss rules compared to the Instant Funding models, we do expect a measure of proper risk management from our challenge traders, to avoid falling into All-or-Nothing habits and approaches. For example, trading high quantities of trades, or large volume positions with no stop loss exposes your account to unlimited risk and is a prime example of all or nothing trading – if you are wrong in your directional bias, or if you experience any technical issues, you could lose your account due to breaching drawdown limits. This is a concern for us, especially when you are looking to trade on a larger account.

Our affiliated broker, Finotive Markets LLC. provides customers with access to a trading account, which will be used within the Finotive Markets Licensed MT5 Trading Platform as part of the Finotive Funding Services.

You are welcome to log into our spread check account using the following credentials: Platform: MT5, Login: 1043, Password: Finotive, Server: FinotiveMarkets-Live.

Whilst for challenges there are no specific risk rules compared to the Instant Funding models, we do expect a measure of proper risk management from our challenge traders, to avoid falling into All-or-Nothing habits and approaches. For example, if a trader consistently risks the majority or more than their daily drawdown limit across open positions, then they risk blowing their entire account if their trade idea is wrong, and if they experience any slippage or fast market conditions. For this reason, we suggest not risking such high limits.

Yes, all trading styles are welcome, as long as they do not breach any trading rules laid out in Section 7 of our terms and conditions.

Yes, hedging is allowed within an account (i.e., Opening a buy and sell at the same time). News straddling is not permitted (i.e., Holding a hedge going into a high impact news/data event), and cross-account hedging is not permitted (i.e., opening a buy position on account 1, and a sell position on account 2.)

Yes, scalping is allowed, but please note that we do not permit any form of HFT trading. Be careful using any high frequency scalping bots to avoid triggering our HFT detection system.

You are welcome to follow signals, however collaborating with other Finotive traders is strictly prohibited. Be careful therefore following any signal groups which may contain other Finotive members.

Your profit split will be reduced to 10-25% in the case of account refresh pay backs, or any rule breaks. Please be aware that the risk team have the power to reject pay-outs if deemed necessary, however, the most common consequence for rule breaks is a profit split reduction.

No, we have no lot size restrictions, however we expect all traders to implement proper, responsible risk management at all times.

No consistency is required on Instant Funding accounts. You are welcome to try different strategies, trade different instruments, or execution methods as you please.

No, you are welcome to use a Take Profit if you want, but there is no obligation to do so.

No, we have no minimum trading days for any of our accounts.

Yes, you are welcome to use trade copiers and use your Finotive account either as the sender or the receiver account.

Customer Service:

Yes, you are welcome to reduce your risk when funded as this shows you want to look after your account. Preferably this would be done by simply scaling down your lot sizes, as reducing your stop loss distances could ruin your strike rate.

This could be because you are from a restricted country and are not able to open a new account.

Typically, pay-outs will be approved within 24 hours, however, during busy periods, please allow up to 2 business days.

Some methods are automated and will be processed instantly however, some withdrawal methods which require manual processing will typically be processed within 24 hours. During busy periods, please allow up to 2 business days.

You can request your first withdrawal from day 1 of achieving funded status, then once per week!

In order to protect our service against illegal activity, please be aware that third-party payments are not available. The payment method details must match up with KYC and withdrawal details.

Unfortunately, we do not facilitate account merging, however you are welcome to link a trade copier to copy trades across all accounts.

Challenge fees are non-refundable, unless; You have not yet placed any trades on the account, or You are in profit after 30 days of achieving funded status on a 1 or 2 step challenge/pro account. In this case, your challenge fee will be automatically refunded.

No, trial accounts are simply available to test the trading conditions and will not result in any funding or profit splits.

Finotive Funding has no minimum payout amounts. Finotive Pay, our partnered payroll solution, has a minimum of $100 for crypto withdrawals, however with other methods you are free to withdraw as little as you please.

Please ensure that you read and sign the trader agreement as prompted in your dashboard. Upon signing this, your MT5 account will be accessible, and trading enabled.

Yes! If there are no rule breaks within a trading period, your profit split will be as normal. A trading period is the trading window between key events such as payouts and scaling.

Typically account reviews for challenge progressions are completed within 24 hours, however in the case of high volumes of checks, allow up to 2 business days.

No! Unless you opt for an account refresh, you are not liable for any losses experienced on your accounts!

Yes, at the end of each 30-day period, your Pro salary will be automatically paid into your Finotive Pay account.

Stop losses can only be filled at the best available price tick. If there is no price tick at your stop loss level, the stop order will be executed at the best available price. This may result in a closure price which is different to your stop loss level and this is known as slippage. Slippage can be especially dangerous around times of extreme market volatility such as the daily rollover, or high impact data/news events where there are fast market conditions as there can be larger gaps between price ticks

Your Finotive Pay account balance can be topped up by requesting a pay-out from Finotive Funding from simulated profits generated on a funded account.

PayPal will be available in Q2 2024!

Due to increasing business costs and inflation, our Instant Funding prices have increased by a fair rate.

nce registered with Finotive Funding, keep an eye out for any coupon codes or special promotions sent to your email address!

Please allow up to 2 business days for the payments team to process your Finotive Pay withdrawal.

For a bank wire withdrawal, you can simply select the bank wire method, and add in your bank details.

Sometimes our KYC software may detect discrepancies which require a manual review. Please allow up to 2 business days for our compliance team to manually approve your application. If they have any questions, or if they require a resubmission, they will email you directly.

Please email [email protected] and they will assist you in this.

Yes, when your challenge progression has been approved, you will automatically receive a challenge pass certificate to your registered email.

No, Instant Funding accounts are non-refundable once traded on

Our teams work around the clock and aim to respond to all emails within 24 hours. During busy periods, please allow 1-2 business days for a response.

If you are unable to purchase an account, please email [email protected] and provide any error messages displayed. Our team will be happy to look into the issue for you.

No, users are only permitted to register under one email

If you need to change information on your dashboard which has already been verified during the KYC process, then please email [email protected] and they will initiate a re-submission of your KYC. Note that all details must match up with your ID.

When in the checkout, select Xmoney as your payment option. Enter your email address. Choose either payment via Crypto Wallet, or via Crypto Exchange.

Please email [email protected] and they will be able to assist you.

Regulatory Compliance:

Unfortunately, we do not accept US traders.

Yes, you are welcome to use a VPS to trade from.

Yes, you are welcome to use a VPN to trade from.

Abandoning a Pro account may be deemed as an attempt to circumvent the consistency rule to receive the monthly salary without engaging in genuine trading. This may simply result in no salary being paid for the dormant periods. Also please note that in order to efficiently re-allocate resources and to ensure our servers and our dashboard are running at optimal performance, we have an Inactivity Rule. If the Customer has been inactive for 30 days, Finotive Funding reserves the right to close the account with no refund.

No, our services are not available to Iranian nationals.

Our services are not intended for residents of the U.S., Iran and North Korea, officially the Democratic People's Republic of Korea or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.