Privacy policy

1. Introduction

1.1 It is Finotive Funding’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to our Site www.finotivefunding.com (hereinafter, "us", "we", or www.finotivefunding.com, “Finotive Funding”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or when using our service. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

1.2 This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website and service. Depending on your activities when visiting our Website or the sort of service you require, you may be obligated to agree to additional terms and conditions.

1.3 We undertake to preserve the confidentiality of all information you provide to us. Our policy complies with the EU General Data Protection Regulation (GDPR) and the EU Directive 2016/880. We also comply with the California Privacy policy that requires commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

1.4 By accessing and using our services, you agree that you have read, understood and accepted all the contents of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of this website and our Services.

2. Data management

2.1 We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

• Your identity includes information such as first name, date of birth, last name, title, and other identifiers that you may have provided at some time.
• Trading information includes information regarding your trading account, trading statements, time of opening and closing a position, the financial instrument traded, trading experience and other related information.

N.B. Please note that some information may be required by the trading platform you trade on. We refer you to their privacy policy to find out the information they may collect from you.

• Your contact information includes information such as email address, postal address, telephone numbers and any other information you have given to us for communication.
• Transaction data includes details about payments you have made to us and communications to and from you.
• Your financial data includes information such as your bank account details, business identification number or tax registration number (if you are an entrepreneur), and payment card details.
• Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Your profile includes information such as your username and password, your interests, preferences, and feedback and survey responses. Please note that if you choose a username that includes or reveals your name or any other personal information, this will be publicly available when you make a comment/review on our website.
• Post data includes any post comments or contributions to community discussions, you make on the website.
• Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions about your use of our services. This data may also include any information we or the third-party services we employ for advertisement may collect when you view our ads on either our platforms or third-party platforms (e.g., IP address, referrer, browser information, request timestamp, etc.). We would like to refer you to the privacy policy of these third-party websites so that you are aware of what information may be collected and how to opt-out.

If you use credentials from a third-party application such as Facebook or other acceptable social media or third-party platforms (including Gmail) to sign up to on our website, you authorise us to collect your authentication information through these third-party applications. Facebook usually ask for your permission to share information from your Facebook account. This information may include but is not limited to your Facebook user ID, first and last name, email address, gender, location, time zone, date of birth, and profile picture. This information is collected by Facebook and provided to Finotive Funding in accordance with the terms of Facebook's privacy policy. If you would like to restrict the information we collect, you can do so through your Facebook Privacy or data setting.

We would like to refer you to the privacy policy of these third-party websites and applications so that you are aware of what information may be collected and how to opt out. We may also collect personal information about you if there is a lawful basis on which to do so.

3. Information we process because we have a contractual obligation with you

3.1 When you use our service/website or otherwise agree to our terms and conditions, a contract is formed between you and us.

3.2 In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information. We may use such information to:

• verify your identity for security purposes;
• process your order;
• provide you with our services;
• contact you when required;
• collect payments;
• provide you with suggestions on our services and how to obtain the most from using our website.

3.3 We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

3.4 We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. If you would like us to destroy information, we hold about you, please let us know by sending an email to [email protected].

3.5 However, please note that if you use any of our services that require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.

4. Disclosure of information

4.1 Finotive Funding may disclose potentially personally-identifying and personally-identifying information only to those of its employees, partners, affiliated organisations and required third party links (such as the trading platform) that (i) need to know that information to process it on Finotive Funding’s behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. Some of those employees, partners and affiliated organisations may be located outside of your country; by using our website, you consent to the transfer of such information to them. Finotive Funding will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to our employees, partners, affiliated organisations and third-party links as described above, we may also disclose potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental requests, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Finotive Funding, third parties or the public at large.

4.2 As a user of www.finotivefunding.com and have supplied your email address, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with Finotive Funding and our services. We shall keep this type of email to a minimum. If you send us a request (for example via a support email or one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or to help us support other users. Finotive Funding takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally identifying and personally identifying information.

5. Data Control and Processing

5.1 Finotive Funding agrees to act as the data controller as defined under GDPR for the information/data you have provided while using our website and/or website (“Data Controller” for the sake of this agreement and the GDPR shall mean a legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”).

5.2 We will process any data you have provided to us to the extent required to provide the necessary services to you and for as long as may be necessary and required by law. Following the termination of the contract between you and Finotive Funding, we will keep the data provided to us for a period of six months and delete/destroy such information following such six months period. We keep the information for users who may choose to reuse or re-join our service. You may request that we delete any information we may hold about you at any time during or after our contract with you.

6. Information we process with your consent

6.1 Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us through your account/profile or by sending an email to [email protected]. However, if you do so, you may not be able to use our website or our services further.

7. Information relating to your method of payment

7.1 As a user who has purchased our service, we may store information about your debit or credit card or other means of payment when you first provide it to us. We store this payment information [at your request] in order to make repeat purchasing of services easier next time you visit our website or make an order. [We also store it to help us prevent fraud.]

7.2 We take the following measures to protect your payment information:

• We keep your payment information securely.
• Access to your payment information is restricted to authorised staff only.
• If we ask you questions about your payment information, we only request [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.

7.3 We delete your payment information upon your request or when a credit or debit card expires.

7.4 In some cases, at the point of payment, you are transferred to a secure page on the website such as PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

8. Opt-Out

8.1 We offer you choices when we ask for personal information, whenever reasonably possible. Finotive Funding provides you with the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of this by contacting us on the contact information provided on our website or simple send an email to [email protected]. By providing information to Finotive Funding, you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy.

9. Your Rights

9.1 Below are the rights you may exercise at any time during our contract with you regarding the data you have provided to us:

• You can ask us at any time if we process your information and what information we process.
• You have the right to modify/change any information you may have provided to us at any time.
• You have the right to ask us to erase any data we hold about you. Nonetheless, we shall only erase or delete data that are not legally required or unessential to the compliance of Finotive Funding’s terms and conditions, privacy policy and other stipulated requirement by our affiliates or third parties who may also process your information.
• You may restrict us from processing your personal data for a certain period.
• You may withdraw any consent to Finotive Funding you may have provided your personal data.

10. Breach of Privacy Policy

10.1 Users have a right to pursue legally enforceable rights against us if we fail to adhere to the privacy laws. Privacy laws under this agreement shall include reasonable privacy laws acceptable and used in commercial businesses. These laws require not only that users have enforceable rights against us, but also that users have recourse to courts or government agencies to investigate and/or prosecute non-compliance by Finotive Funding.

11. Privacy Policy Changes

11.1 Although most changes are likely to be minor, Finotive Funding may change its Privacy Policy from time to time, and at its sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

12. Security

12.1 The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

13. Links to External Sites

13.1 Our Website may contain links to external sites. These websites are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy, terms and conditions of every site you visit.

13.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

14. How to contact us

14.1 If you have any questions about this privacy policy, please contact us on our contact details provided on this website or email us at [email protected].